FAQs

Frequently Asked Questions - ARCO STORE

To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions, please send us an email at arcostore7@gmail.com.

Q: Is COD (Cash on Delivery) available?
Ans: Of course! COD (Cash on Delivery) is available all over Pakistan.

Q: How long will it take for my items to arrive?
Ans: It usually takes a minimum of 3 to a maximum of 7 business days for all orders to arrive. Shipping times may vary from product to product, based on demand and shipping location.

Q: Is shipping really FREE?
Ans: Yes, ARCO STORE offers Free Shipping above the Pkr:2000 otherwise it have 200 shipping cost

Q: Do you provide a refund or return in case I face any issues with the product?
Ans: Yes, we have a simple 3-day return and refund policy. Please check our policy section for more details.

Q: How long will it take to receive a tracking number?
Ans: It will usually take between 1-2 business days.

Q: Will I receive a confirmation number when I place my order?
Ans: Yes, all customers will receive a confirmation after placing their orders.
Note: Please contact us if you don't receive one within 12 hours.

Q: Who can I contact if I have a problem with my order?
Ans: All inquiries can be forwarded to arcostore7@gmail.com.

Q: How can I pay?
Ans: We offer Cash on Delivery (COD) to ensure a simple and convenient payment method for our valued customers.And there is also option of online payment (Contact us for Online payment +92 3262022774)

Q: Is Checkout on this site safe and secure?
Ans: Absolutely! Your security is our top priority. Shop with peace of mind knowing that your data is protected. "Enjoy a safe and secure shopping experience."

Q: How can I cancel my order?
Ans: If you wish to cancel your order, please email us your order number at arcostore7@gmail.com.
Note: Please contact us within 12 hours if you wish to cancel your order.